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CHAT & BANK, ANYTIME.

Now Live: ADIB Chat Banking, Powered by GenAI

Introducing ADIB Chat Banking via WhatsApp!

Meet the newly upgraded ADIB Chat Banking - now powered by GenAI. Discover a virtual banking assistant that is faster, smarter and available 24/7 on WhatsApp to help you with your everyday banking needs, in seconds.

Key Features

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24/7 smart support via chat on WhatsApp

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Activate or deactivate your cards

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Make Covered Card payment

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Fund transfers (own account & beneficiary)

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Assistance for any ADIB products enquiry

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Branch appointment booking & ATM and branch locator

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Viewing Chequebook/Card delivery status

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Viewing Account balance or transactions

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Viewing or requesting e-statements

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Utility bill payments

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Reporting fraud

How to identify the verified ADIB Chat Banking account in WhatsApp?

Chat Banking
  • ADIB logo and name will be automatically displayed in Whatsapp
  • Look for the check next to ADIB's name in the Whatsapp chat window
  • Tap on Abu Dhabi slamic Bank's name
  • You will be directed to ADIB Chat Banking Business Info page
  • Tap on Official Business Account
  • Whatsapp will confirm that this is the Official Business Account of ADIB Chat Banking
  • You are now safe to enjoy your Chat Banking experience via WhatsApp with ADIB Chat Banking

Explore ChatBanking Powered By GenAI Today!
Just WhatsApp ‘Hi’ to +971 600 543 216

Important Information