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Abu Dhabi Islamic Bank

Contact Us

All SMS messages on behalf of ADIB are sent from the 'ADIB' & 'AD-ADIB' sender IDs. Always check suspicious messages by calling 600543216

For general inquiriess

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SWIFT CODE

ABDIAEAD

You may also want to read our

Customer Complaints Service Charter

Direct Contact Numbers

Personal Banking

Local

600543216

International

+971 2 6100600

Timings: 24/7

Business Banking

Email

adibusiness@adib.ae

Local

600543220

International

+971 2 6578777

Timings: 24/7

Priority Banking

Local

800200

International

+971 2 4129000

Timings: 24/7

Report of fraud and lost or stolen card

Local

02 6100116

International

+971 2 6100116

Timings: 24/7

ADIMAC

Local

04 8061212

International

+971 4 8061212

Timings: 24/7

ADIB Securities

Local

02 6960333

International

+971 2 6960333

Timings: Monday to Thursday 8 AM to 04:00 PM
Friday from 8 AM to 3 PM

Collection Unit

Local

04 8210813

International

+971 4 8210813

Timings: Monday to Thursday from 9:00 AM to 3:30 PM
Friday from 8:30 AM to 11:30 AM

MPM Properties

Local

80069676

International

+971 2 6100252

Timings:
Monday to Thursday: 07:30 AM to 06:00 PM
Fridays: 1st shift: 08:00 AM to 12:00 PM - 2nd shift: 02:00 PM to 06:00 PM
Saturdays: 07:30 AM to 06:00 PM

Internal Shari’a Control Group

Email

ShariaaHelpdesk@adib.ae

Local

600543216

Timings:
Monday to Thursday: 09:00 AM to 05:00 PM
Fridays: 09:00 AM to 11:30 AM

Wholesale Banking

For any ADIB Direct concern / issue

gtbhelpdesk@adib.com

Account Opening / Mandates Updates (Trade License/Signatory Amendments)

adibserviceao@adib.com

Onboarding (NTB)

Respective RM​​​

Our International Presence

Iraq

800 22888

Egypt

19951

Saudi Arabia

920001850

United Kingdom

+44 20 7590 2200

You can send your profile update (KYC) documents requested by the Bank to tawtheeqhub@adib.com​​
For ODD/Periodic Review (Expired KYCs/Ownership Change) send email to WBG.KYC@adib.com​

To raise a concern with the Sanadak of the UAE Click here​​​​​