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About ADIB

Vision Mission and Values

A leader in Islamic Banking

ADIB Overview

A Leading Islamic bank with a Strong Customer Franchise

ADIB is a leading bank in the UAE and one of the largest Islamic banks globally. Headquartered and listed in Abu Dhabi Securities Exchange market, ADIB was incorporated in 1997 to serve as the first Islamic bank in the Emirate of Abu Dhabi.

Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling AED 281 billion. The bank currently serves more than 2 million customers through a balanced proposition that combines a highly-personalised customer experience with world-class digital banking services.

A Strong Board & Management Team Guided by Islamic Values

ADIB has embedded robust corporate governance principles overseen by an eminent board that supports a strong and experienced management team. The bank is guided by Islamic finance values, principles of responsible corporate citizenship, and a strong belief that banking solutions should always be simple, fair, and transparent.

A Universal Bank

ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, asset management, real estate and property management, payments and Takaful insurance services.

A Large Regional Presence

ADIB has one of the largest distribution networks in the UAE with 60+ branches and over 600 ATMs. Internationally, the bank has a presence in strategic markets such as Egypt, where it has more than 70 branches, the United Kingdom, Qatar, and Iraq.

An Internationally Recognized Bank

ADIB has received numerous awards from leading global organisations, having been named The Middle East’s Best Bank for Consumers “ by Euromoney, Best Bank in the UAE by Global Finance, and Best Islamic Bank in the Middle east by EMEA Finance.

A Digital Focus

ADIB’s digital transformation journey, is centered around customers, ensuring that the bank’s digital solutions always deliver the best possible banking experience. The bank has seen a substantial rise in customer demand for its digital banking services with 90% of customers now enrolled through the bank’s digital channels and 94% of ADIB’s banking transactions conducted digitally.

ADIB is also home to one of the region's first state-of-the-art digital command centres – ACE (Analytics Center of Excellence). Making real-time decisions, the command center focuses on utilizing the power of data and artificial intelligence (AI) to drive greater efficiencies, optimize performance, enhance its preventive controls and be even more responsive to the ever-changing market dynamics. Simultaneously, ACE also provides a better understanding of ADIB customers, efficiently addressing their needs, and hence enhancing the overall brand experience.

Purpose, Vision. Mission, values

Our Purpose

We are here to serve as a lifelong partner for our customers, colleagues and our community

Our Vision

To be the world’s most innovative Islamic financial institution

Our Mission

Every day, simple banking empowered by people –centric innovation

Our Values