A Leading Islamic bank with a Strong Customer Franchise
ADIB is a leading bank in the UAE and the 4th largest Islamic bank globally by assets. Headquartered and listed in Abu Dhabi, ADIB was incorporated in 1997 to serve as the first Islamic bank in the Emirate of Abu Dhabi.
Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 39 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalised customer experience with world-class digital banking services.
A Strong Board & Management Team Guided by Islamic Values
ADIB has embedded robust corporate governance principles overseen by an eminent board that supports a strong and experienced management team. The bank is guided by Islamic finance values, principles of responsible corporate citizenship, and a strong belief that banking solutions should always be simple, fair, and transparent.
A Universal Bank
ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services
A Large Regional Presence
ADIB has one of the largest distribution networks in the UAE with 62 branches and 379 ATMs. Internationally, the bank has a presence in six strategic markets - Egypt, where it has 70 branches, the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.
An Internationally Recognized Bank
ADIB has received numerous awards from leading global organisations, having been ranked number one bank in the UAE by Forbes and named “World’s Best Islamic Bank” by IFN and the FT’s The Banker magazine, “Best Islamic Digital Bank” by Global Finance, and “Most Innovative Bank in the Middle East” by EMEA Finance.
A Digital Focus
ADIB’s digital transformation journey, which began more than two years ago, is centered around customers, ensuring that the bank’s digital solutions always deliver the best possible banking experience. The bank has seen a substantial rise in customer demand for its digital banking services with 70% of customers now enrolled through the bank’s digital channels and 94% of ADIB’s banking transactions conducted digitally.
ADIB is also home to one of the region's first state-of-the-art digital command centres – ACE (Analytics Center of Excellence). Making real-time decisions, the command center focuses on utilizing the power of data and artificial intelligence (AI) to drive greater efficiencies, optimize performance, enhance its preventive controls and be even more responsive to the ever-changing market dynamics. Simultaneously, ACE also provides a better understanding of ADIB customers, efficiently addressing their needs, and hence enhancing the overall brand experience.