Abu Dhabi, UAE; 27 December 2021: Abu Dhabi Islamic Bank (ADIB), a leading Islamic financial institution, will adopt a Monday-to-Friday working week and Saturday-to-Sunday weekend from Monday 3 January 2022, in line with the UAE government and UAE Central Bank guidelines.
ADIB’s branches will continue to be open six days a week Monday-to-Saturday and will be closed on Sundays. On Fridays, standalone branches will open from 8:00 am to 12:00pm, and mall-based branches will open from 16:00pm to 22:00pm.
ADIB’s offices will adopt a four-and-a-half day working week with a half-day on Fridays. The call center will continue to serve customers 24/7 based on a shift approach to provide the same high levels of customer service and ADIB digital banking services including chat bot will continue to support all customers’ requests.
The changes are in line with wider UAE Government reforms and UAE Central Bank guidelines and will support the UAE’s international competitiveness by making it easier for people and businesses to trade and do business around the world.
The implementation of these changes has been considered carefully and ADIB is confident that customers will continue to receive outstanding service whenever they need it while ensuring staff well-being.
ADIB’s offices and branches in other markets outside of the UAE will continue to work to local timings.