Abu Dhabi, 5 March 2017: Abu Dhabi Islamic Bank (ADIB), a leading financial institution, has been distinguished as the 'Best Islamic Bank in the Middle East 2016' and the best islamic bank in the UAE at the EMEA Finance Middle East Banking Awards. The award, which ADIB won for a sixth time, recognises ADIB's world-class standards in its business operations, the consistent high-quality service it delivers to customers, and its focus on bringing pioneering digital banking solutions to the market.
Launched in 2008, the EMEA Finance Banking Awards acknowledge the achievements of the best-performing commercial, investment and Islamic banks, as well as asset managers and brokers, in countries across the Middle East. Winners are chosen based on readers' poll, inputs from industry analysts, corporate executives, financial experts and independent research.
ADIB's Chief Executive Officer, Tirad Al Mahmoud, commented: "We are delighted that EMEA Finance Magazine, a prestigious and well-respected European-based publication, has recognised ADIB as the 'Best Islamic Bank in the Middle East and the UAE' for the sixth time. This underscores what has been a very successful year for ADIB. In 2016, the bank continued to successfully innovate and unveiling new products and services to meet evolving customer needs. We have had a great start to 2017 and remain focused on delivering a leading experience to our customers through an extensive branch network integrated with exceptional digital platforms."
Over the past year, ADIB has heavily focused on innovation, introducing several new technologies that enable customers to conduct their banking transactions in a flexible, convenient and secure way. Over 90 percent of transactions at ADIB are now conducted through the bank's digital channels. Enrolments on the bank's mobile app increased 40% in 2016, while the volume of transactions through the app increased by over 50% with over 1 million transactions per month. In 2016, the bank also implemented a number of pioneering digital initiatives including voice activated and biometric ATMs.
ADIB has received numerous awards in recent months including 'Best Premium Banking Service in the UAE' from Banker Middle East, 'Process Innovation' and 'Best Islamic Financial Institution for SMEs in 2016' by Global Finance, and 'Private Bank in the Middle East for Islamic Finance' by Private Banker International.